Customer Feedback
The following are 100% guaranteed genuine comments received from our customers all over the world.
Always a pleasure
Hi Martin, thanks so much for your kind words! It’s always a pleasure having you shop with us.
Clear what I was ordering, well-priced for what I was getting. Very well packed (I had a bad experience a few years ago with a bowl being broken in transit but this parcel was very well padded). Delivery in good time.
Hi there, thank you for your lovely review! We’re glad the ordering was clear, the price felt fair, and your parcel arrived safely and on time. We take great care with our packing, especially for fragile items.
Shopping with The Japanese Shop is always such a pleasure.
The quality of goods is always excellent, the thought that goes into protecting the goods with suitable protection is always 100%.
Very much recommended.
Thank you very much.
Hi Stephen, thank you so much for your lovely review and recommendation! We’re delighted that you enjoy shopping with us and appreciate the care we take to protect your order. We look forward to welcoming you back to The Japanese Shop.
Really efficient service.
Hi there, thank you for the lovely review! We’re so glad you found our service efficient and hope to welcome you back soon.
A great shop and very easy to navigate website.
Hi there, thank you for the lovely review! We’re delighted you found the shop great and the website easy to navigate.
Bought 5 dishes from this shop and all good quality. Lovely quirky cat dishes made me laugh. Just a wee bit different. Would buy from this shop again.
Hi Dorothy, thanks so much for your lovely review! We’re delighted you’re happy with the quality and that the quirky cat dishes brought a smile. We’d love to welcome you back to The Japanese Shop!
Very smooth & quick transaction. Highly satisfied
Hi Barbara, thanks so much for your kind review! We’re delighted to hear your transaction was smooth and quick, and that you’re highly satisfied. We hope to welcome you back soon!
All exco
Hi Jeff, thanks so much for your 5-star review! We really appreciate your support.
Fast delivery and items so well packaged!
Hi there, thank you for the lovely review! We’re so glad your order arrived quickly and was carefully packaged. We really appreciate your support!
Great experience from ordering to receipt of my jewellery boxes. My items were received within a few days. They were securely packaged & in mint condition.
Hi Catherine, thank you for your lovely review! We’re delighted your jewellery boxes arrived quickly, securely packaged, and in mint condition. We hope you enjoy them!
What to say, as usual it"s the best quality. I adore anything from Japan and have friends in beautiful Osaka. xxx
Hi, thank you so much for your lovely review! We’re delighted you’re pleased with the quality, and it’s wonderful to hear you adore Japan. Sending warm wishes to you and your friends in Osaka!
As l have said before many times. You are a wonderful company to buy lovely goods from. Thank you.
Hi Sue, thank you so much for your lovely review and for choosing us time and again. We’re delighted you enjoy shopping with us!
Really easy.
Hi there, thanks for your review! We're glad you found it really easy.
Shopping at the Japanese Shop is safe with a well presented store and quick and easy checkout. Dispatch and delivery was quick.
Hi Mark, thanks so much for the lovely review! We’re delighted you found our store easy and safe to shop with, and that your order arrived quickly. We really appreciate your support!
It is always such a great pleasure to shop with The Japanese Shop, as the quality of the goods are always such a high quality, and so much is put into protecting the products in transit, so much thought from start to finish.
Thank you.
Hi Stephen, thank you so much for your lovely review. We’re delighted you enjoy shopping with us and appreciate your kind words about our product quality and careful packaging. We look forward to welcoming you back!
A wonderful company that deals with my orders efficiently and packed for delivery with care. Thank you. I do enjoy looking at your products and usually have bought one thing or two.
Hi Sue, thank you so much for your lovely review! We’re delighted that your orders arrive efficiently and carefully packed, and it’s wonderful to hear you enjoy browsing our products. We truly appreciate your support!
Easy to order and pay for goods. Arrived quickly and well packaged.
Hi there, thank you for your lovely review! We’re glad ordering was easy and that your goods arrived quickly and well packaged. We hope to see you again soon!
Always a pleasure shopping with this company. Would recommend 100%
Thank you, Mrs Flint! We’re delighted you always enjoy shopping with us, and we truly appreciate your 100% recommendation.
Beautifully made items,well packed,and fast delivery.Very satisfied love this shop so much ive just ordered more items two days after my first order, highly recomended you wont be disappointed.
Hi there, thank you so much for your lovely review! We’re delighted you’re happy with the quality, packaging, and speedy delivery. It means a lot that you’ve already placed another order—we hope you love your new items too!
I've bought a few different things from the Japanese Shop - all have been wonderful and classy. Delivery prompt and well packaged. Can highly recommend.
Hi Alison, thank you so much for your kind words! We're thrilled to hear you're happy with your purchases and the service. Looking forward to serving you again soon!
Convenient and nicely provided by ChatGPT
Hi Sebastian, we're glad you found the review process convenient! Thanks for your kind words and support.
Easy to use website. Plenty of choice of items.
Hi Richard, thank you so much for your kind words! We're delighted to hear you enjoyed browsing our selection. We look forward to serving you again soon!
Fast delivery and excellent quality products
Hi Dean, thank you for your wonderful feedback! We're delighted you enjoyed the fast delivery and quality of our products. Looking forward to serving you again!
I have found some really nice gifts, that have meaning. Well made. I will be shopping again, as the items are nice to give, and have been well received.
Hi Gillian! Thank you so much for your kind words. We're thrilled to hear you found meaningful gifts and that they were well received. Looking forward to your next visit!
Easy to use website; very good discounted prices; lovely items delivered swiftly in secure packaging.
Hi, thank you for your wonderful review! We're delighted you enjoyed the shopping experience and our swift delivery. Looking forward to serving you again!
Without a doubt, it possesses both beauty and quality. A magnificent gift for anyone.
Hi Oksana, thank you so much for your wonderful review! We're thrilled to hear you loved the product. Hope it makes a perfect gift!
Excellent quick delivery well packaged would recommend
Hi Estelle, thank you so much for your kind words! We're glad you enjoyed the quick delivery and packaging. We appreciate your recommendation!