A vivid showcase of traditional hand fans, displaying varied colours and floral patterns

Customer Feedback

The following are 100% guaranteed genuine comments received from our customers all over the world.

Dark blue and white triangle shapes in repeated pattern

Very easy site to use.

Hi there! We're glad to hear you found our site easy to use. Thanks for your feedback!

Easy to use website and quality products

Hi Freda, thank you for your lovely feedback! We're delighted you enjoyed the website and our products. We look forward to serving you again soon!

So efficient and easy

Hi Barbara, we're thrilled to hear you found our service efficient and easy! Thanks for your kind words and support.

great website, fast turnaround, beautiful products

Hi Elisabeth, thank you so much for your wonderful review! We're delighted you loved our website and products. Looking forward to serving you again soon!

Top Luxury

Thank you for the wonderful review! We're glad you enjoyed your experience with The Japanese Shop. Looking forward to serving you again!

Good prices and quick delivery

Thank you for your kind words! We're glad you enjoyed our prices and quick delivery. Looking forward to serving you again!

Great website, easy to navigate. Lovely authentic products

Hi Susan, thank you so much for your kind words! We're delighted you enjoyed browsing our authentic products. Hope to see you again soon!

Love the japanese shop. Have bought many things from here. Excellent Service.

Hi Paul, we're thrilled to hear you love The Japanese Shop! Thank you for your continued support and kind words. Looking forward to your next visit!

I have purchased many superb gifts from Hiromi and team. The service is sublime. The orders are dealt with immediately. The communication is superb and your beautiful item arrives in no time at all. Each item is superbly packed and they have always arrived in perfect condition. If only all businesses were the same. I simply cannot fault them and can only recommend their fabulous gifts and service. Many thanks as always

Hi Rod, thank you so much for your kind words! We're thrilled to hear you love our service and gifts. We look forward to serving you again soon!

Great service and communication.

Hi Sarah, thank you for your kind words! We're delighted to hear you enjoyed our service and communication. Looking forward to serving you again!

Very speedy delivery service

Hi Robert, we're glad to hear you appreciated the speedy delivery! Thanks for your support.

Items received promptly

Thank you for your kind words! We're glad you received your items promptly. Looking forward to serving you again.

Excellent service provided with well wrapped items.

Hi Robin, thank you for your kind words! We're glad you appreciated the service and packaging. Looking forward to serving you again!

Always a nice experience. Items are easy to locate and always arrive well packed and promptly.

Hi Mo, thank you for your lovely review! We're so glad you always have a positive experience shopping with us. Looking forward to serving you again soon!

good experience, fast delivery, nice note from founder. delivery materials contained plastic however, bag, wrapping etc. would be good to see that changed.

Hi Claudia, thank you for your kind words! We appreciate your feedback on the packaging but actually most is eco-friendly. Glad you had a good experience with us!

My purchase all progressed without any bother and the item arrived really quickly

Hi Alison, we're so glad to hear your experience was smooth and quick! Thank you for your kind words and support.

I have always found that shopping with The Japanese Shop has been such a pleasure.
Enquiries have always been answered in such a lovely manner, the products are of an excellent quality, and the packaging brilliant, to protect the goods.
I thoroughly recommend them in every aspect.

Hi Stephen, thank you so much for your wonderful review! We're delighted to hear you enjoy shopping with us and appreciate our service and products. Looking forward to serving you again soon!

Great service. My items arrived promptly and very carefully packaged. I am delighted with my purchase.

Thank you so much for your kind words! We're thrilled to hear you're happy with your purchase and our service. Looking forward to serving you again!

Excellent and timely service

Hi Sarah, thank you so much for your kind words! We're delighted to hear you had a great experience. Looking forward to serving you again!

Love shopping with you. Always first class experience.

Thank you so much for your kind words! We're thrilled you had a great experience shopping with us. Looking forward to serving you again!

Easy to order, good quality products and delivery is always good.

Thank you so much for your kind words! We're delighted to hear you enjoy our products and service. Looking forward to serving you again!

Very impressed with the quality of the items, the careful packaging and prompt shipping.

Hi Ms. Belloli, thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with us. Looking forward to serving you again soon!

I was looking for the perfect caddy to give as a gift. Easy to find and order. Delivered on time.

Hi Sue, thank you for your wonderful review! We're so glad the caddy was a perfect gift and that everything went smoothly. We appreciate your support!

Quality items, good prices, well packaged and delivered swiftly. Yeah, it's maybe the best, most reliable, dependably great online store.

Hi David, thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Well packaged, fast delivery, good comms

Hi Nick, we're thrilled to hear you had a great experience with fast delivery and good communication! Thanks for your kind words.

Shopping with you is always a good experience. Products are as described and excellent quality, arrive on time, and well wrapped.

Hi Elizabeth, thank you so much for your kind words! We're thrilled to hear you always have a great experience with us. Looking forward to serving you again soon!

Dear Hiromi. I’ve just taken delivery of the beautifully wrapped but not opened yet, Sakura Premium Japanese Champagne Flute. I bought the matching wine glass earlier in the year for a friend and she adored it. It was a no brainier to get the matching flute ready for Christmas! As usual your service is impeccable. I’ve had quite a few items from you now and the quality and service is second to none. Many thanks again, and I will be back, again!!

Hi Rod, thank you so much for your wonderful review! We're thrilled to hear you’re pleased with our service and products. Wishing you a joyful Christmas and we look forward to your next visit!

Everything about The Japanese Shop is wonderful! I love that everything is either made in or sourced from Japan. very authentic and my husband loved all his birthday gifts. 10/10 recommend!

Hi Staciann, we're so happy to hear you loved your experience with The Japanese Shop! It’s wonderful to know the gifts were a hit. Thanks for recommending us!

The hardest part about ordering was choosing from the range of furoshiki. Delivery was speedy. Happy to recommend to anyone.

Hi Robert, thank you for your kind words! We're delighted to hear you enjoyed the selection and prompt delivery. We appreciate your recommendation and look forward to serving you again.