A vivid showcase of traditional hand fans, displaying varied colours and floral patterns

Customer Feedback

The following are 100% guaranteed genuine comments received from our customers all over the world.

Dark blue and white triangle shapes in repeated pattern

Every easy and problem free

Hi Yvonne, thank you for your wonderful review! We're glad everything was smooth for you. Looking forward to serving you again!

Easy to use have a lot of different things have bought from it again and will buy more glad to have found this site .

Hi Alexandra, we're thrilled to hear you enjoy shopping with us! Thank you for your kind words and for returning. We look forward to serving you again soon!

The website was clear and easy to use. The checkout screen was very responsive. I was able to select what I wanted and the bonus of free gift wrapping was a great bonus. The package was wrapped so securely ( I was worried about that as the gift was fragile). I would definitely shop with you again.

Thank you so much for your lovely review! We're thrilled to hear you enjoyed your shopping experience and appreciated the gift wrapping. We look forward to serving you again soon!

I was very happy with the choices of your shop. It was difficult to choose which doll to get, but I will be buying again in the future possibly for Christmas as it’s the next gift occasion.

Hi Patricia, thank you so much for your kind words! We're thrilled you enjoyed your experience and look forward to helping you again for Christmas. Happy shopping!

A beautiful garment beautifully wrapped and presented.

Thank you for your kind words! We're delighted you loved the presentation. Looking forward to serving you again.

Lovely orthentic items

Thank you so much for your kind words! We're delighted you love the items. Come back anytime!

Good prompt delivery. Excellent quallity goods.

Thank you, S. C., for your wonderful review! We're glad you appreciated the prompt delivery and quality of our products. Looking forward to serving you again!

Fast delivery absolutely delighted with everything

Hi Barbara, we're thrilled to hear you enjoyed the fast delivery! Thank you for your wonderful review and support of The Japanese Shop.

The first time shopping here, but probably not the last.

Thank you for your kind words! We're delighted you'll be returning. Looking forward to serving you again soon!

Really good site to browse on but I had one problem when paying and that was with apple pay. I paid with apple pay but the site didn’t seem to know I had paid because I had a few emails asking me to complete my order which did make me wonder if the sale had gone through.

Hi Peter, thanks for sharing your feedback. We're glad you enjoy browsing our site! Sorry to hear about the issue with Apple Pay; we'll look into this to improve the checkout experience. Please feel free to reach out if you need any assistance. Thanks for your patience!

All round just great

Hi James, we're thrilled to hear you had a great experience! Thanks for sharing your kind words.

Easy to order and good delivery.
I am really pleased with the Tenugui I ordered from you 👍All good thank you

Hi Susan, thank you for your lovely review! We're so glad you're pleased with your Tenugui and our service. Looking forward to serving you again!

Easily ordered and delivery very prompt .

Hi Jo, we're so glad to hear you had a smooth ordering process and prompt delivery! Thanks for your lovely review.

Hi David, thank you for your perfect 5-star review! We're thrilled to hear you're happy with the Judge.me Shop Reviews. If you need any assistance or have questions, feel free to reach out. Thanks for shopping with The Japanese Shop!

Very fast delivery and very well packaged.

Hi Frances, thank you for your wonderful feedback! We're glad you enjoyed the fast delivery and packaging. Looking forward to serving you again!

First time ordering from The Japanese Shop and probably not the last !
The kimono was stunning, the delivery was prompt and the gift wrap service was perfect

Hi Karen! We're thrilled to hear you loved the kimono and our service. Thank you for your wonderful review—looking forward to serving you again!

Everything arrived in good time and beautifully packed

Hi Vanessa, thank you for your lovely review! We're so glad you appreciated the timely delivery and packaging. Looking forward to serving you again!

The website is really easy to navigate, and there is plenty of helpful information provided for each item. Prices are very good. Shipping was quick; the items were well packaged. Would definitely order again!

Hi Helen, thank you for your order and lovely feedback. I hope that we can be of service to you again sometime!

The website was very easy to navigate

Hi, thank you for your order and lovely feedback. I hope that we can be of service to you again sometime!

Very easy site to use.

Hi there! We're glad to hear you found our site easy to use. Thanks for your feedback!

Easy to use website and quality products

Hi Freda, thank you for your lovely feedback! We're delighted you enjoyed the website and our products. We look forward to serving you again soon!

So efficient and easy

Hi Barbara, we're thrilled to hear you found our service efficient and easy! Thanks for your kind words and support.

great website, fast turnaround, beautiful products

Hi Elisabeth, thank you so much for your wonderful review! We're delighted you loved our website and products. Looking forward to serving you again soon!

Top Luxury

Thank you for the wonderful review! We're glad you enjoyed your experience with The Japanese Shop. Looking forward to serving you again!

Good prices and quick delivery

Thank you for your kind words! We're glad you enjoyed our prices and quick delivery. Looking forward to serving you again!

Great website, easy to navigate. Lovely authentic products

Hi Susan, thank you so much for your kind words! We're delighted you enjoyed browsing our authentic products. Hope to see you again soon!

Love the japanese shop. Have bought many things from here. Excellent Service.

Hi Paul, we're thrilled to hear you love The Japanese Shop! Thank you for your continued support and kind words. Looking forward to your next visit!

I have purchased many superb gifts from Hiromi and team. The service is sublime. The orders are dealt with immediately. The communication is superb and your beautiful item arrives in no time at all. Each item is superbly packed and they have always arrived in perfect condition. If only all businesses were the same. I simply cannot fault them and can only recommend their fabulous gifts and service. Many thanks as always

Hi Rod, thank you so much for your kind words! We're thrilled to hear you love our service and gifts. We look forward to serving you again soon!

Great service and communication.

Hi Sarah, thank you for your kind words! We're delighted to hear you enjoyed our service and communication. Looking forward to serving you again!