A vivid showcase of traditional hand fans, displaying varied colours and floral patterns

Customer Feedback

The following are 100% guaranteed genuine comments received from our customers all over the world.

Dark blue and white triangle shapes in repeated pattern

Dear Hiromi. I’ve just taken delivery of the beautifully wrapped but not opened yet, Sakura Premium Japanese Champagne Flute. I bought the matching wine glass earlier in the year for a friend and she adored it. It was a no brainier to get the matching flute ready for Christmas! As usual your service is impeccable. I’ve had quite a few items from you now and the quality and service is second to none. Many thanks again, and I will be back, again!!

Hi Rod, thank you so much for your wonderful review! We're thrilled to hear you’re pleased with our service and products. Wishing you a joyful Christmas and we look forward to your next visit!

Everything about The Japanese Shop is wonderful! I love that everything is either made in or sourced from Japan. very authentic and my husband loved all his birthday gifts. 10/10 recommend!

Hi Staciann, we're so happy to hear you loved your experience with The Japanese Shop! It’s wonderful to know the gifts were a hit. Thanks for recommending us!

The hardest part about ordering was choosing from the range of furoshiki. Delivery was speedy. Happy to recommend to anyone.

Hi Robert, thank you for your kind words! We're delighted to hear you enjoyed the selection and prompt delivery. We appreciate your recommendation and look forward to serving you again.

Positive experience bought online

Thank you so much, Gabriele! We're thrilled to hear you had a positive experience shopping with us. Looking forward to serving you again!

Service is always great. Even if stuff is fragile. It always well protected so it will arrive safe and sound.. I Will certainly order again. Maybe before Xmas.

Hi Mario, thank you for your kind words! We're delighted to hear you trust our service and packaging. Looking forward to your next order before Christmas!

Lovely products and good service.

Hi Angela, thank you so much for your kind words! We're delighted you enjoyed our products and service. Looking forward to serving you again! Hiromi, TJS

Shopping

Hi Elizabeth, thank you for your positive feedback! We're glad you had a good shopping experience with The Japanese Shop. Looking forward to serving you again! Hiromi, TJS

A lovely shop for Japanese items, Great care with delivery. Will order again!

Hi Adam, thank you for your wonderful review! We're thrilled you enjoyed our Japanese items and our delivery care. Looking forward to your next order! Hiromi, TJS

Packed well. Gorgeous crockery. Fast delivery

Thank you so much for your kind words! We're glad you loved the crockery and appreciated the fast delivery. Looking forward to serving you again! Hiromi, TJS

Fast delivery, used the free gift wrap service. Great product

Hi Penny, we're thrilled to hear you loved the fast delivery and gift wrap service! Thanks for choosing The Japanese Shop. Hiromi

Always enjoy shopping at the Japanese Shop. The range of products is amazing, the quality is incredible and shipping is consistently quick. Communications from the Japanese Shop are both timely and informative and the gift wrapping option is sublime.

Hi Stephen, thank you so much for your kind words! We're delighted to hear you enjoy shopping with us and appreciate our range, quality, and service. Looking forward to serving you again soon! Hiromi, TJS

Excellent service

Hi Judy, thank you for your kind words! We're thrilled to hear you had an excellent experience. Looking forward to serving you again soon! Hiromi, TJS

Very good product and I recommend these for real japanese products.

Hi Ian, thank you so much for your kind words! We're thrilled to hear you enjoyed our Japanese products. Looking forward to serving you again! Hiromi, TJS

Very straight forward and easy to order - arrived in a couple of days. Well packaged so arrived safely

Hi Isabelle, thank you so much for your lovely review! We're glad to hear your order arrived safely and easily. Looking forward to serving you again! Hiromi, TJS

as advertised delivered promptly

Hi Keith, thank you for your kind words! We're glad to hear you received your order promptly. Looking forward to serving you again! Hiromi, TJS

Easy to order and great delivery

Thank you for your kind words! We're glad you had a smooth experience with us. Looking forward to serving you again. Hiromi, TJS

I love this website and the products are wonderful. Quick delivery and beautifully wrapped.

Hi Judith, thank you so much for your lovely feedback! We're thrilled to hear you love our products and service. Looking forward to serving you again soon! Hiromi, TJS

Excellent range of stuff and sensibly priced. Securely packed for transit and despatched promptly.

Hi Paul, thank you for your kind words! We're delighted you enjoyed our selection and service. Looking forward to serving you again. Hiromi, TJS

Love shopping at the ajapaneses shop easy to use web site and beautiful gifts
Thank you Polly

Hi Shirley, thank you so much for your kind words! We're delighted you enjoy shopping with us. Looking forward to your next visit! Hiromi, TJS

Just carry on bringing in the beautiful gifts. Such a wide and wonderful choice!!! So easy to do the ordering and very prompt with the deliveries. Thank you.

Hi Sue, thank you for your lovely words! We're thrilled you enjoy our selection and prompt service. Looking forward to your next visit! Hiromi, TJS

Wonderful store

Hi Lee, thank you so much for your kind words! We're delighted you enjoyed shopping with us. Hope to see you again soon! Hiromi, TJS

Very easy website to use and nice range of products.

Hi Patricia, thank you so much for your wonderful review! We're delighted to hear you enjoyed browsing our selection. Hope to see you again soon! Hiromi, TJS

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Hi Mina, thank you for your sweet review! We're so glad you love the product. If you need anything else, just let us know! Hiromi, TJS

Have been shopping with the Japanese shop for many years, the products and service has never been anything but exemplary.
Many thanks

Thank you so much for your long-time support and kind words! We're delighted to hear you've always had a positive experience with us. Looking forward to serving you for many more years! Hiromi, TJS

Beautifull, well made, a joy to use. Thank you

Hi Averil, thank you so much for your lovely words! We're thrilled you enjoy the product. Come back anytime! Hiromi, TJS

Excellent customer service and delivery time

Hi Leon, thank you for your kind words! We're glad you had a great experience with us. Looking forward to serving you again! Hiromi, TJS

Hello Jez, Thank you for sending the exchange fan case, it arrived today. It fits my fan perfectly, and is a good colour match. Very happy with the outcome! Best wishes.

Hi Suzanne, we're thrilled to hear you're happy with the exchange fan case! Thanks for sharing your feedback. Best wishes! Hiromi. TJS

Beautiful products, beautifully wrapped , it’s just like being back in Japan .

Hi Alan, thank you so much for your lovely words! We're thrilled to hear you enjoyed your experience and felt a touch of Japan. Looking forward to serving you again! Hiromi, TJS