"Dear Hiromi,
Thank you for your message. I will definitely fill out the customer survey soon, but I also wanted to thank you personally for your wonderful service. My item was dispatched quickly and I found the addition of a postal tracking number to be incredibly helpful. Most of all, however, I would like to humbly thank you for your frankly stunning gift-wrapping service. Really, the only word that springs to mind is "exquisite. Thank you again. I very much forward to my next purchase from The Japanese Shop Ltd. Very best wishes, David" "Hi Jez,
Thank you so much for the advice and excellent service. The Kimono arrived yesterday afternoon, which
is
outstanding service. I have recommended a former work colleague looks at your website, as he loves the Japanese culture and visits 2/3 times a year on holiday.
Kind Regards, Peter" Thank you both for your wonderful comments!